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How It Works

How to Use the ACN GPT Tool

Your step-by-step guide to getting results with our AI-enabled consulting assistant

Step 1: Log In to the ACN GPT Platform
Visit the ACN GPT access page via your secure client portal or direct link provided.
– Enter your login details.
– You’ll land on your personalised workspace.

All data is private to your organisation. Each session is ring-fenced and secure.

Step 2: Select the GPT Tool You Need
Choose from the GPT tools available, depending on your user Profile. For example:
– Incident Investigation Assistant – for analysing safety events
– SPIRA GPT – for psychological safety insights
– Scaling Smart GPT – for business scaling readiness
– Custom GPTs – developed for your specific project or organisation

Step 3: Begin the Conversation
Just type your question or prompt into the chat window. For example:
– “Help me draft an incident report.”
– “What are early signs of psychological risk in teams?”
– “What leadership gaps might affect our scaling plans?”

The GPT will respond in real-time, offering insights, summaries, or suggested next steps.

Step 4: Refine Your Inquiry
You can continue the conversation just like you would with a colleague.
– Ask follow-up questions
– Ask for examples, clarification, or a reframe
– Say “summarise that” or “give me a checklist”

The GPT is trained to follow ACN’s consulting logic and language, so it will keep things aligned with our frameworks.

Step 5: Capture Key Outputs
– You can copy responses straight into your reports, documents, or systems.
– For structured tools (e.g. incident investigations), GPT will generate clear summaries, cause analysis, and next steps.

Outputs can be downloaded, copied to Word, or integrated into your templates.

Step 6: Share or Store Your Session
– Save outputs in your workspace, or export them to your team.
– Where enabled, your GPT can also send key outputs to your nominated Google Sheet or reporting dashboard.

Step 7: Keep It Human-Led

The GPT supports, but doesn’t replace, your judgement. For complex or sensitive matters, use the GPT’s advice as a sounding board—not the final word.

Getting Started

Getting Started with Your ACN GPT Assistant

Three Key Things to Get the Most Out of the Experience

1. Speak Naturally – Like You Would to a Trusted Colleague
Your GPT assistant is designed to support real conversations, not pass/fail tests. Don’t overthink the phrasing—just say what you’re thinking, describe the situation, or ask what you need. The clearer and more honest you are, the more useful the response will be.

Tip: “I’m dealing with a difficult team member—how should I handle this?” is better than “Give me conflict resolution best practice.”

2. Treat the GPT Like a Thinking Partner, Not a Search Engine
This isn’t a Google-style tool that spits out definitions. It’s been trained to support your thinking, challenge assumptions, and prompt better reflection. Ask follow-up questions. Explore scenarios. Clarify your intentions. You’re not just getting answers—you’re having a working session.

Tip: Try questions like “What am I missing here?” or “How could I say this in a way that lands well?”

3. Use the Tool During Real Work—Not Just for Reflection
The GPT is most powerful when used in the flow of work. Use it before a meeting, after an incident, or when preparing a report. It’s designed to make your thinking faster, clearer, and more consistent—especially when pressure is on and time is short.

Tip: Keep the assistant open during tasks like investigations, planning, or coaching check-ins. It’s there to make the hard stuff easier.